Due to our experience we are able to offer the full spectrum of consultancy and advisory services from the both start up of an independent coffee shop to auditing and developing training programmes of the country’s largest service operators.
Established Coffee Shops – We can provide services that are either geared to the improvement of staff training and service levels. Fully audits and suggest development programmes or in specifically maximising and growing sales
New Coffee Shops – We have over 40 years of knowledge in the hospitality industry.
Design Your Coffee Shop
We can help you get your brand right, working with you to ensure your product has the right image. See Starting a Coffee Shop for more details.
Barista Training Plans & Materials
Jon, through M*A*D solutions, has delivered development programmes and training material for many of the UK’s leading brands since 1997.
Audits & Reviews
Want to stand out in the crowd and make a difference to the proucts and services you offer to ensure your business develops? We have a no-nononse approach to giving feedback and offering soultions that will deliver a difference. From a day to monthly reviews we can help make that difference.
We can check and calibrate your equipment ensuring you deliever perfect results every time.
The audit system also features an image system where, if at any point the auditor has removed points from the total score, we can upload a picture taken during the audit as proof and as a further analysis tool for the user.
We offer a unique opportunity to host a corporate event or fun day. Introduce the world of coffee to your colleagues and build a training day that really gets the brain racing. Learn about flavours, aromas and tastes that come from the best coffee in the world.
Latte Art Photography
If your looking for a visual impression of great looking latte art, we can provide the tools.